Testimonials

Real letters from the family members of those we care for...

 


                                                                                               August 11, 2010

 

Dear Lucy, Sherrill House Volunteers and Staff:

 

For more than eight years, Sherrill House has been an important part of my life.  It started with visits to see my father (a former resident) and later I joined as a pastoral care volunteer.  As I began to work with the residents, I always looked forward to their smiles and warm greetings.

 

Thank you for the expression of kindness when you gathered together to wish me well as I go forth to pursue additional studies.  I will continue to have warm thoughts of all of you at Sherrill House.

 

With best regards,

 

M.G.


June 29, 2010

To the First Floor Staff:

Thank you for the gentle and compassionate care that you all gave to my father during his 5 years at Sherrill House.  Sherrill House has also become my "second home."  I will miss you!

My sons...and their families and I will be forever grateful.

With gratitude,

R.R. and Family


February 2010

Dear Sherrill House Staff:

We would like to thank all of the people who took care of our mother G.M.  We thank all of the doctors, nurses, nursing assistants and all of the staff who took care of all her needs.  She taught us how to care for others, the way we cared for her...We love you!

Sincerely,

M.B. and our entire family and friends


                                                                                 February 26, 2010

Mr. Patrick J. Stapleton Administrator

RE: Superlative Care, Particularly James (Jamie) Dame

Dear Mr. Stapleton:

During the sixty-two years I've spent on planet earth I have been blessed with only a few occasions where medical treatment was needed. I only spent two nights in a hospital in the past fifty years.

On December 15, 2009 I had my left hip replaced because of advanced arthritis.

While the operation performed by Dr. Thomas Einhorn at Boston Medical Center was a total success and the arthritis pain was obviously absent after two days at Sherrill House, it was now time to recover from the operation and begin using my left leg and new hip. Little did I know it would take a vast new view of how to walk, climb up and down stairs, bathe, sit and even get in and out of bed safely. Additionally, I needed coaching on how to do the appropriate exercises that would empower recovery.

This former patient must tell you that everyone I came in contact with at Sherrill House was obviously committed to patient care and to provide whatever service was necessary to accomplish the goal of recovery. Everyone I met was genuinely nice to me.

Being one that was always ambulatory and independent, the inability to be mobile was a stress creating situation. When this awareness became most keen, Jamie arrived on the scene.

Not only was Jamie reassuring that my independence would be restored but also he was able to show me how that process would be accomplished. While my daily sessions with Jamie caused me to stretch, mentally and physically, indicators of progress pointed out specifically.  I knew after our first session that Jamie was the one to trust for guidance in the rehabilitative process.

Today I was practicing walking without a cane, just from room to room in my house. Jamie told me that if I did my exercises religiously all would be well. He was right!

Congratulations for having such a wonderful staff and do let Jamie know he is my hero and mentor in this life changing experience.

Sincerely,

A. L.


February 7, 2010

…After my mom was diagnosed with a brain tumor, we needed to find a rehabilitation center to get her back on her feet. We were so happy that we selected the Sherrill House.  The care that my Mom received was amazing and she grew very fond of your wonderful staff.

Sincerely, 

S.B.


December 11, 2009

Director of Human Resources

Director of Nursing

My mother, was recently an inpatient at Sherrill House from October to November following a knee replacement.  I just wanted to thank you for the excellent care that was provided.  While my mother got very good care, what was also great was how nice everyone was in a very stressful situation for her.  Your facility was lovely.  In particular, I wanted to recognize Brad from Admissions who took time out to give me a lovely tour and answer my questions.  Also up on the second floor, Stephanie (R.N.), Jemma (nurse manager), Danielle (C.N.A), Fred (C.N.A) and Doretha (C.N.A.) really went out of their way to take good care of my mom, and I really appreciate it.

Hopefully, we won't have the need to come back to Sherrill House, but if we ever did, I would certainly recommend it.

Best personal regards.

Very truly yours,

I.S.T.


December 2009

…Your wonderful care of B. still warms my heart.

Love,

C.

 


December 2009

To the Sherrill House First Floor Staff:

Thank you for taking care of mom so well.  We appreciate all that you do.


November 19, 2009

To the caring people of Sherrill House:

… B., whom you so lovingly cared for during her 18 year stay.  I had occasion to visit her a few times while she was there and was always impressed with Sherrill House and the people who work there.  The residents all appeared to be treated with love and dignity.  Thank you, too, to the lady who came and spoke at my aunt’s funeral.  I relayed her comments to my mother, B.’s sister, and she was very touched that she came, and that she captured B. so well in her eulogy.

God bless you and the work that you do.

Sincerely,

A.T.


October 23, 2009

Dear Patrick, et al.,

After my mother PH broke her hip, I had dreaded the prospect of her going to a rehab facility. But the friendliness and warmth of the Sherrill House Staff from the receptionists, to you, to the entire staff of the 2nd floor-quickly belied my fears.

There were days when my mother was acting stubborn, but Michelle in PT and Michael, and then Maral in OT were kind, patient, and persuasive. Alyce always had a smile and a compliment. Andrea, the speech therapist, gave me good advice about helping my mother gain weight. The CNAs were polite and respectful, yet firm. You and Julia Shea were a great help to me and my sisters in terms of what to expect during rehab and placement afterwards.

Thanks to the attention you all gave her, my mother is back at Springhouse, eating with gusto and happily walking with her walker up and down the halls nearly all day long.

I am grateful for all of you for your smiles and encouragement and skill and for making us feel comfortable in our temporary home at Sherrill House.

Sincerely yours,

C.H.


October 20, 2009

Dear 2nd Floor Staff:

It is hard to thank you enough for all the wonderful care you gave my mother, RM, during the many months she was on the 2nd floor. We felt very fortunate that she was able to be at Sherrill House. It was a luck day in March that there was a space for her. You are some of the most caring, patient, and cheerful group of people I know. So many times I needed to interrupt you if my mother needed something, like to have help being moved and you were always so understanding and gentle with her. Everything ranging from needing her remote control fixed, to a lost slipper, her lunch tray being moved, helping me when I couldn’t push her, to complicated medical things. You took care of it all cheerfully and thoroughly. We think of you often and would like each every one of you to know how grateful we are for your excellent care.

Best Wishes and thank you.

B.G. and Family


September 22, 2009

To the nursing staff 2nd floor:

Thank you for the beautiful service you rendered to my mother, M.D.

Love,

Y.D.R.


September 19, 2009

From the family of RM:

Thank you for everything. You have all been wonderful.


September 18, 2009

Thanks for taking such good care of my mother, MH, I really appreciated your kindness.

E.K .


August 26, 2009

To the Sherrill House Staff:

I would like to thank everyone at the Sherrill House for all you've done for my mom, Mrs. G. M. She was treated with dignity and respect. She felt like a Queen during her stay here.

C.R., J.G., M.B., E.M., and all her family


August 12, 2009

Thanks so much for helping my mom.  You have all been great and I just wanted to tell you.

Grateful daughter


August 2, 2009

Dear Mr. Stapleton,

Boy is this ever late and very after the fact, but my sister N sent me your address – I put it in my briefcase and that is where it stayed!  I apologize.

My brother, R and I, were in Boston to visit my Mother, M.G., on April 19th, which we did not realize, til [sic] we got there that was a holiday.  We have never been to Sherrill House, arrived separately, were distressed it was a local holiday, and we wouldn’t get to see your administrator.

I don’t know what we expected to see, but what we did see, were clean and dressed residents out of their rooms (it was close to lunch), my mothers room was spotless, and I went snooping around to look at other rooms, and they all were clean + spotless.  It helped put us at ease.

May thanks to your staff – we were impressed.

Sincerely,

A.G.


July 27, 2009

Dear Administrator,

She received wonderful care while in your care…I thank you for that.

Sincerely,

J.P.


June 25, 2009

My sister Nancy of NancyRosetta Jewelry and I have been spending time looking at sub-acute short term rehab facilities for my mom, who recently suffered a stroke. One particular place had some unique features that other places did not have, such as art on the walls. I'm not talking about your typical overly soft, fluorescent-light-bleached garden-scene prints. I'm talking about real original artwork. Original paintings. Beautiful, textured, inspiring, intricate, well-thought-out, fun-to-look-at-for-more-than-two-seconds artwork. (Fun to look at for ten-minutes-straight artwork!) We were blown away. This was an incredible thing! And, brilliant, too... what better place to house one of a kind, vibrant artwork on the walls than a place dedicated to rehabilitating people?

The organization that is responsible for this amazing program is called The Art Connection. They match and place original, donated-from-the-artist works of art into the hands of non-profit agencies. These range from homeless shelters to nursing facilities to temporary homes to offices serving community interests. It's a great way for an artists' work to be publicly enjoyed and appreciated, and it's an amazing opportunity to inspire creativity and positivity in places where people could really use the lift!

If I hadn't personally experienced first-hand the power of experiencing quality original works of art on the walls in front of me in the setting of the rehabilitation facility, I may never have really deeply understood the importance of this organization and connected to it in this way. But I did, and I do. I plan on donating to The Art Connection, and I hope others will consider donating, as well.

Taken from a blog posting which can be found here:

http://bostonhandmade.blogspot.com/2009/06/art-connection.html


May 20, 2009

Dear Staff of the Second Floor, 

My mom and I want to thank all of the people that took care of my father.  We were all very happy with the service that you provided.  Keep up the good work! 

God Bless,

O.T. & M.T.


May 11, 2009

Dear Friends,

We would like to send you our thanks for the exceptional care that you provided my father for the last year.  It has been our privilege to know the members of your staff and the skilled nurses who cared for my father.  We appreciate the dedication that each person has shown with the patients, the family members, and with each other.

We would like to recognize, in particular, Patrick Stapleton who helped us with all the details of my father’s stay at your Nursing Center.  He was very attentive and understanding of our situation, which he handled with empathy and care.

Sincerely,

C.N.

 


April 17, 2009

Just a token “thank you” for my 9 month stay at “the House”.  I enjoyed the patio so much when “the girls” took me out to see the flowers.

R.B.


April 14, 2009

 

To the Staff, Nurses and the Nurse's Assistants of the 7:00a.m. to 11:00p.m. shifts. Thank you for your patience and assistance during my stay at Sherrill House.  I appreciated your help and smiles very much. 

M.H.


April 21, 2009

To the Sherrill House Staff:

Thank you for your professionalism, caring and thoughtfulness- my mom only spent a few days in your facility, however, those few days/nights were the “best” for me and my mom.  You were all so wonderful to us.  I would recommend Sherrill House to anyone seeking a caring, clean place for their loved ones.  I love you all and “God Bless!”

Patrick and Jeannie, thank you!  I truly love you both.

M.W.


March 2009

Dear Patrick, 

I know some time has passed since my aunt was at the Sherrill House.  I didn’t want too much time to go by to thank you and your staff for the compassionate care you offered my aunt in her last days.  I appreciate all you folks do and you can always count on my friendship and support. 

Best, 

J.S.


March 12, 2009

Blessings on you all and my sincere and immense gratitude to all of you and the great gang on the first floor.  Thanks to all of you for the care and the affection which you gave and which helped her to have not just a good ending but a good life during the last five years.

That’s a huge gift and I only hope that when my time comes I’ll be able to receive such good caring.

C.S.


February 2009

We want to thank you for the relaxing spa night.  The special gathering was very delightful.  Thank you for the soothing evening.

 E.K.


February 17, 2009

Dear Patrick,

Thank you so much for the WONDERFUL Valentine’s Day Spa…We both felt special and cared for.  Please let the staff know how much it meant. 

P.E.


January 2009

I just want to thank you sincerely for all you did over the years taking care of my Aunt and making her time at Sherrill House so much more comfortable.  You all made Room 400 a “home”…I always felt that all of her needs were met and never worried that she wanted or needed anything that she could not get from her caregivers (at Sherrill House.) I think that she always felt she was well taken care of and that you were all her friends as well as her caregivers…Thanks again for all you did for her.


December 2008

 

I hope by now you know how grateful I am to you for all the good, kind, and caring things you did for D. and our family.  It was a rough road, and you and your team helped to make things go smoothly.

 

N.N.


November 2008

 

From nurses to the nursing assistants and beyond, everyone …became a second family to my dad by communicating with smiles and caring warmth. 

 

K.G.A.

 


July 7, 2008

 

My family and I thank all of you working hard at Sherrill House for helping my Dad strive toward recovering and back to enjoying life.  Your group effort really made a difference!

 

J.C.

 


July 7, 2008

 

Dear Patrick:

 

As the initial impact of the trauma of our dear sister S’s passing wanes, we are attempting to readjust our lives without her presence.  We shall never forget or be able to express our heartfelt appreciation for the extraordinary care and love provided by you and your dedicated staff.   Her residence at Sherrill House was truly a blessing for her remaining days; in

retrospect we know that her life was enriched by being a part of your warm loving family.

The tremendous representation of the Sherrill House staff at S’s wake and their expressions of condolence and prayer shall be imbedded our hearts forever,

The personal attention and concern of Brad Burkart, Iona Russell and Olympia for S’s needs throughout her confinement were over and above the call of duty.

 

We bless you and all your associates.

 

With Gratitude and Eternal Love,

 

T.M. & H. M.

 


May 8, 2008

Dear Everyone:

 

B’s daughter M. and I want to thank you so much for your lovely card and for your kindness and support during his last days.  You made things so comfortable for him – and for us – and your daily assistance with food and attention was more than thoughtful.

I will always be grateful for the care and affection you gave to B. during the year he spent with you and I hope you know how it helped me do my part to contribute to his life. 

My appreciation goes to you all – Iona, Brad, Gilly, Agnes, Mary Jean, Luce, Glen, Abu, Monica, Lucy, Erin – I can’t even begin to name everyone who made such a difference.  I offer a heartfelt salute to the unforgettable first floor staff and wish you all the best for the future. 

Love,

 

C. 


March 20, 2008

Dear Mr. Stapleton:

I don't know how you manage to have such good staff . Mary is one of the most competent ,caring and loving nurse I have ever seen All other nurses are very good too, but something about Mary's personality sets her apart. Not only she is smart and competent but, also she is very tuned into each patient under her care.

In addition to good care it is nice to have carpeted corridors, drapes in the rooms and very clean environment. I am amazed how often they bathe my dad and change his clothes. He always smells clean and Fred and Yolanda shave him every day which makes him very happy.


Originally my dad came in for a very short stay while we were waiting for an opening at another facility.  After a week stay we noticed how much more comfortable he felt at Sherrill House and decided to keep him here long term.

Every day I thank God for the good fortune of finding Sherrill House.

I come to see my dad every day and already have recommended many people to Sherrill House. I have been stopped at the lobby and the parking lot by family members who were shopping for Nursing home and on every occasion I told them SHERRILL HOUSE IS THE BEST!

Many thanks to all of you.


Koharik G.


January 30, 2008

Dear Patrick:

We are writing to express our sincere thanks and deep gratitude for the exceptional care our Dad and our family received from everyone at Sherrill House. We have been trying to think of ways to adequately express this sentiment, but there are none. So, knowing that words fall short of meeting our goal, please accept this modest gesture of gratitude. We also want to bring specific attention to some of the incredible people who made Dad's last years as happy and comfortable as possible.  We have many good memories of times spent with Dad at Sherrill House and many from being able to bring him home for family celebrations over the past 3 years (and having been able to-do that was nothing short of a miracle performed by his can teams over and over). Please accept our apologies in advance for names inadvertently emitted.

Subacute Floor
Sharon, Jennifer, Renell, Denise, Kathy, Guyle, Theresa, Doris, Carol, Sandra, Constance, Adrian, Jamie, Sean, Karen, Kylie, Christine, and the rest of our friends in nursing, rehab, nutrition and the kitchen (Dad loved his food, and they always accommodated)

Longterm Care_Floor
Maxine, Jim, Stephanie, Theresa, Marie, Nixsa, Nicole, Fred, Maria, Jamie, Sean, Karen, Kylie, and again, the rest of our friends in nursing, rehab, nutrition, recreation and the kitchen

Dementia Unit
Iona, Brad, Monica, Luce, Abu, Agnes, Guyle, Edmonde, Glenn, Ebe, Denise, Norma, Erin, Lucy, and finally, the rest of our friends in nursing, rehab, nutrition, recreation, music therapy, and the kitchen.


One specific example of Sherrill House's commitment to excellent total care of a patient and his family that has to be mentioned is the accommodations made to allow Erin to come to the North Shore to officiate Dad's services, The bond we developed with Erin during Dad's time at Sherrill House was amazing, and the celebration of his life would not have been complete without her. Family who knew our friends at Sherrill House were so touched to have her there; it really completed the journey. And, those not as present during Dad's last years were so impressed by Erin's ability to speak beautifully about his life and pay such a wonderful tribute to his memory.  

             
You have forever changed our lives, and we will remember you all always.

With deepest gratitude,
Kim and Matthew D.

 

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